The situation
High Cliff Consulting works in soil testing and sewage design. Client intake and project coordination relied on paper records, handwritten notes, and text conversations.
The work
Jolly Mammoth worked through the existing client workflow and developed a custom client operations system around it. The scope included intake, centralized client records, project tracking, and follow-up workflows.
The design accounted for site information, permit dependencies, and the way High Cliff manages its jobs.
The practical focus
Give the business a clearer structure for managing client information and ongoing work. The system follows the operation, rather than asking the operation to fit a generic template.